Refund and Cancellation Policy

1. Scope

This policy covers paid BefoAftr Studio subscriptions — 8 a month, 12 a month, founding — and other paid products shown at checkout.

Trial is free: 3 finished BA videos in 14 days from signup. Generation locks after 14 days. Views and inquiries stay visible for 30 days from signup. Trial is not cash-refundable.

8 a month lists at $95 / ₩132,000, with a 3-month intro of $71 / ₩99,000. 12 a month lists at $130 / ₩180,000, with a 3-month intro of $97 / ₩135,000. After the intro, renewals are at list price.

Founding is an invite-only seat at $50 / ₩69,000 a month, 12 videos a month, locked until cancel. It may not appear on /pricing.

US card checkout is sold by Dodo Payments as Merchant of Record. Charges, receipts, and refunds for those transactions follow the Dodo checkout and Dodo policies (https://dodopayments.com).

Korea card checkout is charged by findgagu.co.,Ltd. through PortOne as payment gateway. We store billing keys and transaction identifiers, not full card numbers.

2. Auto-renewal

Paid subscriptions renew automatically at the end of each billing period on the same terms unless you cancel or payment fails.

Price, Cap, period, next renewal date, and auto-renewal status shown in checkout or settings control the subscription.

3. Cancellation

You may cancel auto-renewal in the billing or settings flow when available, or by emailing hello@befoaftr.com from your account email.

Cancellation takes effect at the end of the current billing period by default. You keep paid features until that period ends.

We do not prorate unused time in the current period for ordinary cancellations, except where a refund reason below or applicable law requires otherwise.

4. Plan changes

Upgrades apply immediately. Cap becomes the new plan at once. We charge remaining days ÷ period days × (new monthly − old monthly) on the saved card. Monthly prices follow the original first-paid intro clock (₩99,000/₩135,000 during intro, ₩132,000/₩180,000 after).

Downgrades take effect at the end of the current billing period. Your current Cap continues until then. The next automatic charge is the lower plan. We do not refund the current period. When limits decrease at the change effective date, usage already consumed and scheduled publishes may be constrained to the new limits.

5. When refunds are available

Company policy: if you request a refund within 14 calendar days of the paid subscription charge (or paid conversion), we provide a full refund and end that period’s subscription.

We also refund or extend service for material company-caused outages of paid features, and for duplicate or clearly erroneous charges.

Mandatory cooling-off, cancellation, or refund rights under the law of your place of residence are not limited by this policy.

6. When refunds are usually unavailable

Ordinary cancel or downgrade requests after the 14-day refund window that ask for a prorated refund for the unused remainder of the current period.

Account restrictions for Terms violations, or promotions or custom quotes marked non-refundable.

Trial, which is free and not cash-refundable.

7. How to request

Use the in-product cancel or plan-change flow when available. For Dodo card charges, use the Dodo receipt or customer portal, or email hello@befoaftr.com with your account email, charge date, amount, and reason. For PortOne (Korea) charges, email the same details to hello@befoaftr.com.

We aim to respond with a decision within 7 business days. Approved refunds follow the original payment provider’s timeline.

8. App stores and law

If you paid through an app store or other platform, that platform’s refund process may also apply or control.

If applicable law gives you stronger rights than this policy, those rights control.